How It Works
Here’s exactly what to expect, start to finish.
We make the entire process seamless. Starting with a free West Shore Home design consultation, right in your own home. Get a price and an installation date right then and there. Dedicated support from start to finish of your remodel.
— The West Shore Home Way
A consultation built around you, not a pitch.
The West Shore Home sales process is a single in-home consultation: a West Shore Home Design Consultant visits your home, measures your space with a 3D digital scan, designs the project with you, and gives you an exact price during the same visit. There’s no showroom trip to make, just a conversation built around the way you actually live. A Typical design consultation takes 60-90 minutes.
One visit, one clear price
Everything happens in a single in-home appointment. Select design, options, and get an exact quote. You'll even see your installation date in most cases.
Technology & precision
We use a 3D digital scan to measure your space precisely, so your design and quote match exactly what you need.
Our own people do the work
Your project is installed by trained West Shore Home employees, never subcontractors.
— The Consultation, Step by Step
From first hello to a plan you love.
Every appointment is different, but the path is always the same, transparent, unhurried, and centered on solving your home remodeling problem.
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We meet at your home
Every West Shore Home project starts with a free in-home consultation. Your Design Consultant comes to you and starts by getting to know your space and your goals.
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We listen and walk the space
We ask what’s frustrating you and what “done right” looks like - then walk the project area together so we understand the full picture before we ever talk product.
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We capture a precise 3D scan
West Shore Home uses LiDAR-based 3D scanning to create an accurate digital model of your space, so your design and pricing reflect your actual room rather than an estimate.
Exclusive technology -
We design it together
Real samples come to your table. We show you a curated set of finishes and colors that fit your vision, and help you picture the finished result in your home.
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You get an exact, all-in price
Your West Shore Home quote is an exact, all-in price that includes materials, labor, and taxes with no hidden costs. The quoted price is the price, and it’s good for a full year.
Price assurance -
We find a plan that fits your budget
Flexible payment options are designed to fit real budgets. We’ll walk through what works for you, at your pace.
with approved credit -
We handle installation and stay in touch
When you’re ready, West Shore Home employees complete the installation and walk you through everything. From start to finish and beyond, you'll have dedicated West Shore Home employees to answer any questions.
— Why It Feels Different
A process engineered for clarity.
3D digital scanning
We measure with technology, not a pad and pen. Your quote is built on an accurate model of your real space.
Employee installers
Screened, trained West Shore Home employees do the work, never subcontractors. Quality and accountability stay in-house.
One-visit pricing
Design and an exact, all-in quote in the same appointment. No follow-up calls just to learn what it costs.
— Our Peace of Mind Pledge
The promises we make to every homeowner.
Remodeling can feel risky. These commitments are how we take that risk off the table.
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Price Assurance Guarantee
The price we quote is the price you pay. It only changes if you change the design or scope.
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Flexible Payment Options
A range of plans designed to fit your budget and make your project more accessible. *with approved credit
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Local Service Department
The resources of a national company with the attentive support of a local team you can reach.
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Screened, Trained Employees
Every Design Consultant and installer is carefully screened and trained to West Shore Home standards.
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Industry-Low Deposits
You keep more of your money up front, unlike companies that ask for half the project cost to start. Many project can get started with $0 down. *with approved credit
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A Well-Established Company
A trusted company with a track record across markets nationwide for over 20 years, committed to doing every project right.
— Common Questions
What to expect from your consultation.
What is the West Shore Home sales process like?
The West Shore Home sales process is a single in-home consultation with a dedicated Design Consultant. They learn about your project, take a precise 3D digital scan of your space, design a solution with you using real samples, and present an exact, all-in price the same visit. There’s no showroom trip, the goal is to give you everything you need to make a confident decision. You'll get your installation date as well in most cases.
What should I expect during a West Shore Home consultation?
A West Shore Home Design Consultant visits your home, listens to what you want to change, measures your space, often with a 3D digital scan, and helps you choose finishes using real samples. You’ll receive an exact, all-in price during the same visit, with no obligation to decide on the spot.
How long does a West Shore Home consultation take?
It takes as long as you need but typically between 60 and 90 minutes. Your Design Consultant works at your pace.
Do I have to decide during the appointment?
No. Your quoted price is good for a full year, so you can take the time you need. Many homeowners choose to move forward the same day because they have a complete design they love, an exact price in hand, and in most cases the installation date, but the decision is always yours.
Is the in-home consultation really free?
Yes. The in-home design consultation, the 3D scan, and your personalized quote are all provided at no cost and with no obligation.
Why does West Shore Home use a 3D scan instead of a tape measure?
A LiDAR-based digital scan creates an accurate 3D model of your space, so your design and pricing are based on your actual room rather than an estimate. It reduces surprises and helps the whole project, from quote through installation, go more smoothly. Some measurements may still require a tape measure.
How does West Shore Home determine the price?
After the 3D scan and design, West Shore Home presents one exact, all-in price that includes materials, labor, and taxes, with no hidden costs. The price only changes if you choose to change the design or scope of work.
Does the price include everything?
Yes. Your quote includes materials, labor, and taxes, with no hidden costs. If the price ever changes, it’s only because you chose to change the design or scope of work.
Does West Shore Home use subcontractors?
No. West Shore Home projects are completed by trained West Shore Home employees, not subcontractors. Keeping installers in-house lets West Shore Home hold a consistent standard of craftsmanship and stay directly accountable for your project.
Who actually does the installation?
Trained West Shore Home employees. Keeping installers in-house lets us hold a consistent standard of craftsmanship and stay directly accountable for your project.
What services can I discuss in one visit?
All four of our services: bathroom remodeling, window replacement, door installation, and flooring installation. If you’re considering more than one project, your Design Consultant can look at each area while they’re already at your home.
— Ready When You Are
