Here For You
Reach us the way that works for you.
Send an email, call our dedicated support line, or contact us online. However you like to stay in touch, the West Shore Home team is on the other end.
— Ways to Reach Us
Pick the channel you prefer.
Whether you’re asking a question before a project or need support after one, here’s how to get in touch with West Shore Home.
Call our support line
The fastest way to reach a person for about an existing project, an existing appointment, or project installation scheduling. Our team can direct you to the right place.
Call (833) 200-9681Talk to Sales
If you're looking to start a new project or have questions before you begin, you can discuss with our expert sales team.
Call (717) 697-4033Email us
Best for detailed questions or anything you’d like in writing. Include your name and project location and we’ll route it to the right team.
Send us a messageSubmit a service request online
Open a support request through our website any time. You’ll get a confirmation and our service team will follow up.
Start an online request— What You Can Expect
Communication you can count on.
Clear, respectful communication is part of the West Shore Home experience. Here’s what we hold ourselves to.
No runaround
Reach a knowledgeable team member who can help or point you to exactly the right person without excessive transfers or being put on hold for hours.
Clarity at every step
From your first question to after installation, we explain what happens next and who to contact, so you’re never left guessing.
Local support, nationally backed
Your project is handled by a dedicated local team, backed by a national company.
Your preferred channel
Call, email, or submit a request online. You can even book a design consultation online. We meet you where you are instead of forcing one way to connect.
Honest conversations
We’re here to solve a problem. Every conversation is meant to leave you more informed and more confident.
Follow-through after the project
Questions don’t stop at installation. Our service team is here for support long after the work is done.
Rather just talk to someone?
Giving us a call is the quickest way to reach a real West Shore Home team member for sales or scheduling. If you're looking for customer service and not sales, please call (833) 200-9681
Give us a call
(717) 697-4033A member of our team is ready to help you get pointed in the right direction.
— Common Questions
Contacting West Shore Home.
How do I contact West Shore Home?
You can contact West Shore Home by phone at 717-697-4033, by email, or by submitting a request through the West Shore Home website. Our support team can also connect you directly with the right team to help you. You can also text customer service at 833-200-9681
What is the West Shore Home phone number?
The West Shore Home phone number is 717-697-4033. You can call this number for scheduling or general questions. For support on an existing project, please call 833-200-9681.
How do I get support after my project is installed?
Reach out to West Shore Home through any channel: phone, email, or an online request. All requests are responded to in the order they are recieved. We do our best to respond same day. After hours or on weekends, responses may take until the next business day.
How does West Shore Home keep me informed during my project?
West Shore Home focuses on clear communication at every step. From your first conversation through installation, we explain what happens next and who to contact, and you can always reach out through the channel you prefer.
Who do I talk to about an existing West Shore Home project?
Call West Shore Home at 833-200-9681, and our team will connect you with the service department handling your area. They can help with questions or support on a project that’s already underway or complete.
— Ready to Start?