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How Can We Help?

Find answers, get in touch with our team, or check on your project. We're here for you before, during, and after your installation.

Call or Text Us

Speak directly with a support representative about your project or installation.

(833) 200-9681
Mon–Fri 8am–8pm EST

Email Us

Send us a message and we'll respond within 1 business day.

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Typical response: within 24 hours *weekend requests will be answered Monday
Support Hours Mon–Fri 8am–8pm EST

What Brings You Here Today?

Choose the path that best fits your situation so we can get you to the right team.

I Have a Current or Past Project

Get help with a pending installation, a completed project, or a warranty claim.

  • Check installation status or reschedule
  • File a warranty claim
  • Request post-installation service
  • Billing or financing questions
  • Leave a review
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I'm Interested in a Project

Schedule a free consultation or learn more about our products and services.

  • Schedule a free design consultation
  • Get a quote for your project
  • Explore bathroom, window, door, or flooring options
  • Check if we serve your area
  • Learn about financing

Frequently Asked Customer Questions

Frequently asked questions from past, present, and future West Shore Home Customers.

Additional Questions?

Contact Customer Service

Contact Customer Service

Submit Ticket to Customer Service

(717) 697-4033